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Privacy Policy

Privacy Policy

Last updated: March 20, 2026

SwiftlyWP (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our plugins, or use our services (collectively, the “Services”).

1. Information We Collect

Information You Provide:

  • Account Information: Name, email address, and password when you create an account.
  • Purchase Information: Billing name, email address, and payment details when you buy a plugin. Payment processing is handled by our third-party payment processor — we do not store your full credit card number.
  • Support Requests: Name, email address, website URL, and any details you include when contacting our support team.
  • Contact Form Submissions: Name, email address, subject, and message content submitted through our contact page.

Information Collected Automatically:

  • License Verification Data: Your website URL and License Key are transmitted during plugin activation and update checks to verify your license status.
  • Usage Data: We may collect basic, anonymized usage data such as WordPress version, PHP version, and active plugin version to improve compatibility and prioritize development.
  • Website Analytics: We use privacy-focused analytics to collect anonymized data such as pages visited, referral source, browser type, and device type. We do not use this data to personally identify you.
  • Cookies: We use essential cookies to maintain your session and preferences. We do not use third-party advertising or tracking cookies.

2. How We Use Your Information

We use the information we collect to:

  • Process purchases and deliver License Keys.
  • Verify active licenses and provide plugin updates.
  • Provide technical support and respond to inquiries.
  • Send transactional emails such as purchase confirmations, license expiration reminders, and support replies.
  • Improve our plugins, website, and services.
  • Detect and prevent fraud or abuse.
  • Comply with legal obligations.

We do not use your information for automated decision-making or profiling.

3. Marketing Communications

We may send occasional emails about new plugins, feature updates, or special offers. You can unsubscribe at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly. Unsubscribing from marketing emails will not affect transactional emails related to your purchases or account.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data with the following categories of third parties, only as necessary:

  • Payment Processors: To process your purchases securely.
  • Email Service Providers: To send transactional and marketing emails.
  • Hosting Providers: Our website and data are hosted on secure, reputable servers.
  • Legal Authorities: If required by law, court order, or government request, or to protect our rights, safety, or property.

All third-party service providers are contractually obligated to handle your data securely and only for the purposes we specify.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Maintain your account and active licenses.
  • Provide ongoing support.
  • Comply with legal, accounting, or reporting obligations.

If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law. Anonymized, aggregated data that cannot identify you may be retained indefinitely for analytics purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted between your browser and our website.
  • Secure storage of License Keys and account credentials.
  • Limited access to personal data on a need-to-know basis.
  • Regular security reviews of our plugins and infrastructure.

While we take reasonable steps to protect your data, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to the processing of your data for specific purposes.
  • Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at support@swiftlywp.com. We will respond to your request within 30 days.

8. Cookies

Our website uses the following types of cookies:

  • Essential Cookies: Required for website functionality, such as maintaining your login session and cart contents. These cannot be disabled.
  • Preference Cookies: Remember your settings and preferences for a better experience.

We do not use third-party advertising cookies or cross-site tracking cookies. Most browsers allow you to manage cookie preferences through their settings.

9. Third-Party Links

Our website and plugins may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you interact with.

10. Children’s Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will delete it promptly.

11. International Data Transfers

If you access our Services from outside the country where our servers are located, your data may be transferred internationally. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. For significant changes, we will notify active account holders via email. Continued use of our Services after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us: